Titles
Individual contributors: apprentice, associate, mid, senior, principal, architect and administrative officers: lead, manager, director
Metrics
Assigning numbers to test processes including information or motivation; value vs cost; execution, reporting and setup; dysfunction and construct validity
Process
Process are repeatable tasks to achieve something modellable as flow diagrams
Motivation
Measurement management via theory X external vs delegation management via theory Y internal, plus values and relationships
Assurance vs Control
Proactive vs reactive approaches to putting good things in and taking bad things out of testing processes to assure and control testing quality
Mentor
Process where seniors help/assist/teach/advise/guide juniors/interns/apprentices to onboard, upskill, achieve goal, get promoted informally/ad-hoc or part of a programme
1:1
(One-to-one) Regular, private, non-status update, tester-driven agenda meetings to build human connections, trust and rapport with manager